Implementation Lead

Company: VirtualVocations
Location: Miami
Posted on: January 28, 2025

Job Description:

A company is looking for an Implementation Lead to manage customer onboarding and support processes.
Key Responsibilities

Become an expert in the product to assist customers in optimizing their configurations
Take ownership of the customer lifecycle from implementation to ongoing support
Lead onboarding calls and train customers on account management

Required Qualifications

Bachelor's degree in business, information technology, or a related field
3-5+ years of experience in business-to-business software or digital healthcare
Experience in an early-stage startup or organization utilizing SCRUM or Agile methodologies
Knowledge of EHRs, CRM, or other digital health tools
Experience with HIPAA compliance requirements

Keywords: VirtualVocations, Deerfield Beach , Implementation Lead, Other , Miami, Florida

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